Beauty without Harm | Luxury Australian Skincare | FREE SHIPPING for orders over $80 in Australia.

FAQ's

What is in Kadee Botanicals skincare products?

Kadee Botanicals is luxury Australian skincare made with antioxidant and vitamin-rich plant-based ingredients like Kakadu Plum, Lilly Pilly and Jojoba Oil.    

With the highest natural source of vitamin C, Kakadu Plum is an Australian superfood. It is rich in antioxidants and nutrients, which aides in fading dark spots, scarring and fine lines.  Indigenous Australians have been using Kakadu Plum for medicinal purposes for thousands of years.

Learn more about our ingredients by visiting our ingredients page.

Where are Kadee Botanicals skincare made?

All Kadee Botanicals skincare products are formulated and produced in Sydney, Australia using the locally sourced ingredients such as Kakadu Plum, Lilly Pilly and Jojoba Oil.  

Are there any fillers, parabens, sulphates, artificial colours or fragrances in Kadee Botanicals skincare?

Absolutely not!  Our skincare range is made using natural ingredients your skin will love.  They are full of antioxidants, nutrients and vitamins from plant-based super ingredients that have been used for thousands of years.  Our products do not contain parabens, sulphates, artificial colours or fragrances.  

Do you test on animals?

No way! All testing is eagerly done by humans.

Are Kadee Botanicals skincare Vegan?

Yes. All our products are free from animal derivatives and vegan friendly.

Is it safe to use Kadee Botanicals skincare during pregnancy?

Kadee Botanicals skincare products are suitable for use during pregnancy. Please note, the lemon myrtle essential oil found in the Kadee Botanicals Hand Cream is not suitable for sensitive skin.

Are your products tested?

Yes. All Kadee Botanical skincare product undergo vigorous microbiological testing, physical and conditional stability testing.  These test are conducted in a certified laboratory in Australia.

Do your products work?

Absolutely! 

But don't take our word for it, read our reviews or check out this before and after.

That’s why we offer a 60 day money back guarantee

If your skin is not loving the natural Australian plant based ingredients of our toxin free and cruelty free Kadee Botanicals skincare, just return it and we’ll give you a full refund.

Simply send us an email at hello@kadeebotanicals.com, with the details of what happened, and we’ll provide an address for you to return the products. 

Why should I subscribe to your newsletter?

You should subscribe because you love your skin, and it is the best way to receive news and offers from us – and 15% off your first order would be delightful!

How do I apply an offer code?

At check out, simply apply the offer code in the discount field that appears at the right hand side of the screen.

Offer codes are case sensitive. All offers are available for a limited time only, and are subject to availability. Offers can’t be combined unless otherwise noted – and if you have any problems using an offer code drop us an email at hello@kadeebotanicals.com.

Where can I get an offer code?

The best way to find out about our latest offers is by subscribing to our emails, and following us on Facebook and Instagram.

How can I pay?

We accept Mastercard or Visa cards. If you’re using a credit card, your billing name and address must match the credit card information used for payment.

Let us know if your payment method isn’t shown by emailing hello@kadeebotanicals.com

Is GST included in my order?

Yes, all prices are GST inclusive.

How much does shipping cost?

Within Australia, shipping is free when you spend over $80 AUD in one transaction. Otherwise, shipping costs $10 AUD.

Shipping to the US is free when you spend over $120 AUD in one transaction. Otherwise, shipping costs $20 AUD.

Shipping to the UK is free when you spend over $120 AUD in one transaction. Otherwise, shipping costs $20 AUD.

Shipping to NZ is free when you spend over $100 AUD in one transaction. Otherwise, shipping costs $15 AUD.

If you don't see your country here, email hello@kadeebotanicals.com and tell us where you’d like to receive our products – we will do our best to make it happen.

After ordering, how long will I have to wait for delivery?

We process orders on the day they are received, and provide tracking details via email.  

Our aim is to have you receive your purchase within 30 days, though to be honest, we know the feeling of waiting for that package and the excitement of when it arrives, when you rush to unpack it, open the box, smell the product, and finally try it on your skin!

We definitely never want to stand in the way of that, so please drop us an email at hello@kadeebotanicals.com if you’re waiting too long.

Where can I find out more about shipping and returns?

Visit our Shipping information page.

How can I stock Kadee Botanicals skincare in my store?

If you’re interested in stocking Kadee Botanicals skincare, drop us an email at hello@kadeebotanicals.com  with the subject line “Wholesale request”.

Why can’t I find my question here?

I am glad you asked! We would love to answer your question – drop us an email at hello@kadeebotanicals.com

Plus, if we really like you’re question, we’ll add it to this list.